Terms & Conditions

About these terms

These terms apply when you use www.softwarestech.com or work with Softwares Tech, a sole proprietorship based in Jaipur, India (“we”, “us”). By using the website or accepting a proposal from us, you agree to them.

For client projects, your written proposal or agreement sets out the specific scope, timeline, price and payment schedule. If it says something different from these terms, the proposal or agreement wins.

Our services

We design, build and look after software, including:

• Custom software and SaaS products
• Websites and web applications
• iOS, Android and cross-platform mobile apps
• UI/UX design and website redesign
• Maintenance, support and hosting set-up
• Related services such as SEO set-up and lead-capture systems

Exactly what we'll deliver for you is what's written in your proposal. Anything outside that scope is a change request (see “Changes to scope”).

Proposals & starting work

• Estimates given on calls or by message are a guide only. The written proposal is the binding version.
• A proposal is valid for the period stated on it. After that, we may need to update the price or timeline.
• Work starts once you've accepted the proposal in writing (email is fine) and the first payment has been received.
• If an NDA is needed, we sign it before any technical discussion.

Payments

• A deposit is required before work begins. The amount is set out in your proposal.
• Larger projects are paid in milestones; each milestone and its amount is listed in the proposal.
• Invoices are due by the date shown on them. Prices exclude applicable taxes unless the proposal says otherwise.
• If a payment is late, we may pause work until it's received, and the timeline moves by the length of the delay.
• Payments for work already completed are non-refundable, unless we've agreed otherwise in writing.

What we need from you

Good software needs both sides. To keep the project on schedule, you agree to:

• Give us accurate information, content and feedback on time.
• Name one person who can make decisions and approve work.
• Provide access to accounts, hosting or third-party services we need — and keep your own passwords secure.
• Make sure you have the rights to any text, images, logos or data you give us to use.
• Not use our services or the software we build for anything illegal.

If something we need from you is late, the delivery dates move by the same amount of time.

Changes to scope

Requirements often change once you see working software — that's normal. When a request falls outside the agreed scope, we'll tell you before doing it, and send a short written estimate of the extra time and cost. We only start the extra work after you approve it.

Ownership & intellectual property

• Once the project has been paid in full, ownership of the code, designs and other deliverables we created specifically for you transfers to you.
• Open-source libraries, frameworks and third-party tools used in the project stay under their own licences. We'll tell you about any licence that affects how you can use the software.
• We keep ownership of our general know-how and of reusable tools we built before or outside your project. Where these are part of your deliverables, you get a permanent licence to use them with your software.
• We may mention you as a client and show non-confidential parts of the work in our portfolio, unless you ask us not to or an NDA says otherwise.

Confidentiality

We keep your business information, data and unreleased plans confidential and use them only to deliver your project. This continues after the project ends. Our Privacy Policy explains how we handle personal data.

Testing, launch & support

• We test the software before handing it over, and you get time to review it before launch.
• Bugs in work we delivered, reported within the support period stated in your proposal, are fixed at no extra cost.
• New features, changes to third-party services, or problems caused by changes made by someone else are outside that and are quoted separately.
• Ongoing maintenance after launch is available as a separate plan — see Software maintenance.

Third-party services

Your software may rely on services run by others — such as hosting, app stores, payment gateways, email or maps. Their terms, prices and availability are outside our control, and their fees are paid by you unless your proposal says otherwise. We'll help you choose and set them up.

Limitation of liability

We work carefully and take reasonable steps to deliver software that works as agreed, but no software is completely free of errors or interruptions, and we can't promise it will be.

To the maximum extent the law allows, we aren't liable for indirect or consequential losses such as lost profits, lost data or business interruption. Our total liability for a project is limited to the amount you paid us for that project.

Ending a project

• Either side can end a project with written notice, for example if the other side seriously breaks these terms or the proposal.
• You pay for all work completed up to the date it ends.
• Once that's paid, we hand over the work completed so far.

Using this website

The content on this website is for general information and may change. Please don't copy our text, design or branding without permission. Links to other websites are provided for convenience — we're not responsible for their content.

Governing law

These terms are governed by the laws of India. If a disagreement can't be settled by talking it through, it will be handled by the courts in Jaipur, Rajasthan.

Changes to these terms

We may update these terms from time to time. The “Last updated” date at the top shows the latest version. Changes don't affect a project already agreed in a signed proposal.